On Tuesday night, Donald Trump offered his pitch on TV that America needs a wall across our Mexican border because we face a grave crisis. The president was right. But not necessarily about the wall. Most Americans agree that the United States has a right to control its border and who may enter the country,…

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Gridlock in Washington reflects Republicans and Democrats—and many Americans—refusing to listen to each other. It takes active listening to bridge gaps. Many years ago, an old friend revealed a great example. Sam Smidt was a brilliant graphic designer in Palo Alto with whom I worked early in my freelance career. He told me a story…

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