Posts Tagged ‘Active listening’
LESSONS FROM THE COURTROOM
Most people flee jury duty, but a recent experience confirmed that our courts offer much to learn. Recently, I reported to San Francisco’s Hall of Justice on Bryant Street. It sits in an area south of Market Street where most San Franciscans don’t go. In the ’90s, I served on two criminal juries there. The…
Read MoreGAS PUMPS AND IMMIGRATION
Gridlock in Washington reflects Republicans and Democrats—and many Americans—refusing to listen to each other. It takes active listening to bridge gaps. Many years ago, an old friend revealed a great example. Sam Smidt was a brilliant graphic designer in Palo Alto with whom I worked early in my freelance career. He told me a story…
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